An employee in a blazer taking an exam on a laptop

BRIDGES Academy · training and certification

Client handling training from lead to result

Courses for every BRIDGES country and service: citizenship and residence, real estate, companies and banks. Short lessons, review, an exam and a certificate.

Access is by invitation from your organization administrator

For BRIDGES staff, agencies and government bodies

Open: Admission · Vanuatu

Client path10 modules of a country course

  • 01Country and program
  • 02Money
  • 03First contact
  • 04Pre-check
  • 05Contract and quote
  • 06Documents and forms
  • 07Submission and checks
  • 08Decision, payment, oath, passport
  • 09After the passport
  • 10Refusals, errors, hard cases
01AcademyOur own BRIDGES school

Learning along the real client path

An employee goes through the whole client path: country and program, money, the first call, checks, the contract, documents and forms, submission, the result and hard cases. Every fact in a lesson has a source and a check date.

58
lessons in text and video, 5-10 minutes each
14
modules in open courses
0-3
levels: from Admission to program expert
5min
of review a day: mistakes and key facts
1year
certificate term, renewed with a short exam
02Courses2 of 18 open

Courses by country and service

Courses are grouped by direction: citizenship, residence and visas, real estate, companies and banks, documents, sales and client checks. Admission is shared by everyone, levels 1-3 sit inside a course and open one after another.

BRIDGES Admission

Open: 1

Citizenship

Open: 1Coming soon: 2

Greece

Citizenship by descent: grounds, documents and submission.

Coming soon

Caribbean

Citizenship by investment in Caribbean countries.

Coming soon

Residence and visas

Coming soon: 4

Madrid, Cibeles Palace
Coming soon05

Digital nomad visa

Spain

The course is in preparation. It opens to staff once an expert has reviewed the lessons.

Athens, view of the Acropolis
Coming soon06

Golden Visa

Greece

Residence by investment: options, checks and submission.

Bulgaria

Residence permit: grounds, documents and submission.

Coming soon

Hungary

Residence permit: requirements, documents and submission.

Coming soon

Real estate

Coming soon: 3

Buying

Choosing a property, checks and the deal.

Coming soon

Selling

Valuation, finding a buyer and the deal.

Coming soon

Renting

The lease, checks on both sides and payments.

Coming soon

Companies and banks

Coming soon: 2

Companies

Registering a company: country, legal form and documents.

Coming soon

Banks

Accounts for a company and a private client.

Coming soon

Documents

Coming soon: 3

Apostille

Which documents, where it is issued and common mistakes.

Coming soon

Translations

Translating and certifying documents for submission.

Coming soon

Archive requests

What to ask an archive for and how to read the reply.

Coming soon

Sales and client work

Coming soon: 1

Sales and the first call

A request from an ad, the first conversation, objections and the next client step.

Coming soon

Client checks

Coming soon: 1

KYC and AML

Source of funds, PEP and sanctions on real examples.

Coming soon

All courses by direction

03LearningLesson - review - exam - certificate

Four steps from a lesson to a certificate

Learning fits into the working day: a short lesson, five minutes of review, a fair exam and a certificate anyone can check.

  1. Lesson

    One lesson answers one question in 5-10 minutes. Text or video, then 3-5 questions with explanations and a real-world task.

  2. Review

    Mistakes and key facts become cards. The schedule adapts to you. Exam questions never get into review.

  3. Exam

    Questions from the bank by blueprint shares. The server keeps time, answers save themselves. Feedback comes after.

  4. Certificate

    A number, a QR code and a public check page. Valid for 1 year, renewed with a short exam on changes.

Module mastery

  1. none
  2. started
  3. familiar
  4. proficient
  5. mastered

A module goes through four states. Mistakes move it back down.

Real-world task

“Estimate the cost for a family of four”

After the lesson - a task from real work, not just a test.

Capstone task

From level 2 - a family file built from a case brief, with no step-by-step hints. Two experts review it independently and comment on each criterion.

04PlatformThe “Today” screen

The next step - every day

Open the academy and see what to do right away: the next lesson, how many cards are due, when the exam is and until when your certificate is valid.

Good afternoon, Marina

Friday, 2 October · sample data

5 days in a row

Next step · Vanuatu

To level 2 - 4 modules, an exam and a capstone task

Module 6 · Documents and forms · 10 minThe main applicant form field by field

Continue the lesson

Review for today

18cards

About 3 minutes: last week’s mistakes and key facts.

Start review

Next exam

Level 2 · Vanuatu

Opens after modules 6-9 and the capstone task.

Certificates

BRIDGES Admissionuntil 12/09/2027

Vanuatu · level 1until 28/09/2027

Vanuatu - course path5 of 10 modules mastered

  1. 1Country
  2. 2Money
  3. 3Contact
  4. 4Check
  5. 5Contract
  6. 6Documents
  7. 7Filing
  8. 8Decision
  9. 9After
  10. 10Hard cases

Level 1 · certifiedLevel 2 · in progressL 3

  1. 1
    Next step

    What is left until the next level and which lesson to open now.

  2. 2
    Review for today

    Five minutes of cards. The schedule adapts to your mistakes.

  3. 3
    Course path

    Modules along the client path and mastery: started, familiar, confident, mastered.

  4. 4
    Certificate terms

    When a certificate expires and when renewal opens.

An employee in a business suit taking an exam by a window

Exam

An exam built on ISO/IEC 17024

The server keeps time, answers save themselves, some questions are pilots. Author, teacher and examiner are different people, every attempt is logged, and appeals are possible.

05LevelsCounted for each course

Levels that open work with clients

Each step is the right to the next step at work. Level 1 lets you handle leads, level 2 lets you guide a client to the result.

  1. 0

    Level 0 · common

    Admission

    BRIDGES rules, ethics and tone, KYC and AML basics, data protection.

    How to get it
    Level exam
    What it gives
    Opens the other courses
  2. 1

    Level 1

    Program consultant

    The first call, choosing a program, the cost estimate, answering objections.

    How to get it
    Level exam
    What it gives
    The right to handle leads for the course
  3. 2

    Level 2

    Client support specialist

    Documents and forms, submission, checks and the decision - up to the client result.

    How to get it
    Exam and a capstone task - a family file
    What it gives
    Guiding a client to the result
  4. 3

    Level 3

    Program expert

    Refusals, complex source of funds, PEP, large families, mentoring.

    How to get it
    Oral review and an expert decision
    What it gives
    Hard cases and mentoring

Level 0 is common. Levels 1-3 are counted for each course.Every certificate is valid for 1 year

06CertificateCheck by number

A certificate with a number and an online check

Number and QR
Country, level and year are in the number. The QR code opens the check page.
Check without signing in
Anyone sees the status. The name only with the holder’s consent.
Valid for 1 year
Renewal opens 60 days before the end: a short exam on changes.
Open Badges 3.0
Export in an open format for a profile or a CV.
Academy

Certificate · level 1

Anna Sokolova

confirms level 1 - Program consultant in the course “Vanuatu - citizenship by investment”

Level modules
Country and program · Money · First contact · Pre-check · Contract and quote
Number
BR-VU-L1-2026-000123
Issued
01/10/2026
Valid until
01/10/2027

Sample: the name, number and dates are for illustration

07AI in learningTurns on once the key is connected

A mentor and a trainer for client conversations

AI mentor

Answers only from the BRIDGES knowledge base and always links to a lesson. Off during exams, with no access to the exam bank.

AI client

A conversation from a course scenario: a client card, the talk, a summary with feedback. Vanuatu scenarios: “A family with a 17-year-old child”, “An investor doubts the price”, “A client with a complex source of funds”.

Both turn on once the key is connected

Two colleagues practicing on laptops

Employee questionCan a wife sign the forms for her husband by power of attorney?

Mentor

No. Vanuatu has no power of attorney: the client signs the forms in person.

Lesson 6.6 · Spouse and children forms, passport forms and signatures

A trainer leading a team session in a bright room

08 · For organizations

One academy for the team, partners and government bodies

Each organization has its own space, its own administrator and its own reports. One organization never sees another’s data.

Now

BRIDGES staff

Courses for the countries and services where we guide clients. The team lead sees module mastery, readiness by course and certificate terms.

Next stage

Partner agencies

Your own administrator, people and groups, course assignments, team reports and a certificate register.

Later

Government bodies

Separated roles, every attempt logged, appeals, a protected item bank.

Team readiness · Vanuatu

Team lead dashboard · sample data

74%readiness index

Employee12345678910Ready
Marina V.82%
Oleg N.68%
Svetlana R.91%
Kirill B.41%
Natalia Sh.77%

nonestartedfamiliarproficientmastered

09QuestionsThe essentials

Questions and answers

Did not find an answer? Ask your organization administrator or request access.

01Who can study at the academy

BRIDGES staff for now. Then partner agencies and government bodies: the organization administrator opens access by invitation.

02How much time a day it takes

A lesson takes 5-10 minutes, review up to 5 minutes. You can study on a computer or a phone.

03What if I fail the exam

You can retake the exam after a pause. The attempts and the pause are shown before the exam, and after it you get explained feedback.

04What a capstone task is

A client case with no hints: family, country, money, documents. The employee builds the file, two experts review it independently and comment on each criterion.

05How to check a certificate

Enter the number on the check page or scan the QR code. Anyone sees the status, the name only with the holder’s consent.

06How long a certificate is valid

1 year. Renewal opens 60 days before the end and takes a short exam on program changes.

07What language the training is in

The interface is in Russian and English. Lessons are in the course language.

08When the AI mentor starts working

The mentor and the trainer are already built in. They turn on once the academy connects its own key.

Start

Learning starts with Admission

4 modules: BRIDGES rules, ethics and tone, KYC and AML basics, data protection. It opens the other courses.

Sign in to the academy